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Before you open a Loot Casino account, read this

By the end you will know exactly what the sign-up asks, whether you qualify, and how to fix it without starting over.

Redeem offer MGA-licensed since 2012
Paid today
624,186 NZ$
2,014 Playing now
MGA regulatedLicensed by the Malta Gaming Authority under MGA/B2C/968/2012
Fast withdrawalsAverage payout approved in 14 minutes, up to NZ$25,000 per transaction
Data protectedTLS 1.3 encryption secures every session and transaction
Loot Casino hiccups

Fixes for a stalled registration

Loot Casino would rather fix a stuck sign-up than see a second account opened.

Go back and correct it
The name field auto-corrects and a birth date can be fat-fingered, so a mistake looks right on the screen. Our summary page repeats both entries before you confirm them.
Check the summary screen against your photo ID.
Tell us the spelling you wanted before any deposit.
Contact support if money has already gone in.
Nothing happens on submit
The green submit button spins forever and the next screen never arrives, usually because the connection dropped or the session timed out. Nothing is stored until a page thanks you for joining.
Reload the page once and send it again.
Switch browser or turn data saver off for a minute.
Ring support if the button still refuses when you retry.
Check your eligibility first
The refusal message names the field it checked: an address outside New Zealand or a birth date below 18 stops the form, since our licence covers New Zealand adults only.
Recheck the country and birth year you entered.
Stop there instead of trying altered details.
Message support the same day, quoting the refusal.
No link has arrived
The mailbox shows nothing from us, though the address was typed correctly; a spam filter or a promotions tab has swallowed the confirmation link. Until it is opened, the account waits unconfirmed.
Search spam, promotions and trash for our name.
Mark the message as safe once it appears.
Ask live chat to resend if nothing turns up.
The Loot Casino walk-through

Sign up once and get it right

Most people worry a small mistake will block the whole account, and these steps prevent that.

One password, one inbox
Registration opens with your e-mail address, which becomes your login name, plus a password you choose yourself. Keep that e-mail active, because the confirmation link and any reset link go only there.
Loot Casino wants the exact spelling
Type your name, date of birth and address exactly as they appear on your identity document. Watch for middle names and accents, since mismatches are the usual reason verification stalls.
Lock in NZ$ at the start
Set your country of residence and pick the account currency when asked. New Zealand players use NZ$ from the list, and this choice is fixed once the account exists.
The final two tick boxes
Read the terms, tick that you accept them and that you meet the age requirement, then confirm your e-mail from the link in your inbox. The account is usable only after that link is clicked.

Line up your details before Loot Casino asks

Why must the spelling match?. Your name and date of birth go on the form as they sit in your photo ID, because that document is what we compare them with after registration. A shortened first name or a swapped day and month looks harmless today and becomes a genuine problem at withdrawal, when the account holder must be shown to be the person in the picture. Getting it right at the start costs nothing; fixing it later means a manual review, extra paperwork and a wait while your balance sits still.

Gather the five basics below so the registration screen never stops halfway.

  • An e-mail address you can open now
  • Your passport or driver licence
  • A recent bill showing your home address
  • Your date of birth as printed
  • A payment card in your own name

Two screens, one account. Your phone and your laptop both remember a session, and it is tempting to treat them as two separate places. They are not: one account covers every device, and your e-mail address opens all of them. Loot Casino closes duplicates, so a second registration made on a tablet in a hurry can lock the first one and freeze the money inside it. Sign in on the new device instead, and the balance, limits and history follow you.

Get your limits set early. After the last tick, a check on your photo ID, proof of address and payment card image follows within about nine hours, which the Malta Gaming Authority licence requires. The first deposit is NZ$14, and the welcome offer follows that paying deposit rather than the click on register. Deposit limits, loss limits, session reminders and self-exclusion are ready from day one, while the Gambling Helpline New Zealand and the Problem Gambling Foundation of New Zealand stay outside the casino if play stops feeling light.

Continue reading

Ask us before you try a second account

Live chat is open every hour of the week, e-mail at [email protected] suits a document question, and the phone line on +64 9 729 0304 works too. Reach out the moment a registration stalls, before anything else is attempted.

Best for a form that will not move forward, because you can share the screen's wording live. Have the exact spelling you entered and any refusal message.

Suits anything you need to send in writing, such as a screenshot of the refusal or a question about a document. Write from the address on the account.

Before you call or write, note the browser, the screen where it stopped and the exact details you entered. That lets the team find the half-made record.

The Loot Casino welcome

What lands once your account is live

View all
18+Bonuses are designed for entertainment and carry wagering requirements; please play within your means.
Welcome offer

118% match

Up to NZ$650

Your first deposit matched at 118%, with 26× wagering and 41 days to clear.

Claim bonus
18+ · Paid placementTerms & conditions
Bonus spins

98 spins

11 per day

Spread across 13 days, each set unlocked daily with 26× wagering on winnings.

Collect offer
18+ · Paid placementTerms & conditions
Weekly reward

17% cashback

Every seven days

A percentage of net losses returned weekly, credited with no wagering requirement.

Take bonus
18+ · Paid placementTerms & conditions
Verification explained

Send these after you register

Our Malta Gaming Authority license requires us to confirm identity, and checking usually takes about nine hours.

photo ID

ConfirmsYour name and date of birth
Asked whenAfter registration

proof of address

ConfirmsWhere you live now
Asked whenBefore first withdrawal

payment card image

ConfirmsYour card belongs to you
Asked whenWhen you add a card
Eligibility check

Loot Casino who-and-what rules

This table settles whether you qualify before you fill anything in, so there are no surprises mid-way.

The person

Minimum age18+
Where you liveNew Zealand

The account

Accounts per personOne only
Details must matchYour ID document

The money

Account currencyNZ$
First deposit fromNZ$14
Loot Casino queries

Settle each doubt in one line

Useful the moment your sign-up stalls or a detail looks wrong before you deposit.

trustWhat happens when a casino holds a Malta licence?+
Loot Casino Ltd. runs on a Malta Gaming Authority licence, number MGA/B2C/968/2012. That authority supervises how accounts, deposits and payouts are handled, so a complaint has somewhere to go beyond the casino itself.
trustWhen do I need a promo code to sign up?+
You never need one. The sign-up form asks for your details only, and the welcome offer is attached to the new account once registration is complete, with nothing to type in beforehand.
trustCan I close my account later if I stop playing?+
You can close an account by asking support to shut it down, in live chat, by e-mail or by phone. What you cannot do is replace it with a second one, because each player may hold only one account and duplicate accounts are closed.
trustWhere do I change my e-mail after registering?+
Support handles changes to your name, address or e-mail address after registration, because your e-mail is also your login and your details have to match your photo ID. Live chat, e-mail and phone all reach the team that can make the change.
trustWhat if I want a different currency later on?+
The currency is chosen once, at sign-up, and stays with the account for its lifetime. If you set it wrong, contact support rather than registering again. A second account breaks the one-account rule.
trustWhen I upload my ID, how long is it kept?+
The files stay attached to your player record for as long as the account exists, which is what the licence expects. Uploads travel over TLS 1.3 encryption, so the copy that reaches us is the copy that gets stored.
Fund it in minutes

How do I make my first deposit?

Your first deposit starts at NZ$14, and the methods listed below are the ones this casino accepts.

Deposits

MethodsVisa, Mastercard, Maestro, Skrill, Neteller, Apple Pay, Google Pay, Paysafecard, Jeton, POLi
MinimumNZ$14
CreditingInstant, no fees

Withdrawals

MethodsVisa, Mastercard, Maestro, Skrill, Neteller, Apple Pay, Google Pay, Paysafecard, Jeton, POLi
MinimumNZ$14
Payout windowAverage 14 minutes, up to NZ$25,000 per transaction

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